Privacy Policy

Introduction

1win is committed to maintaining the trust and confidence that our users have placed in us by respecting their right to data protection and security. This Privacy Policy outlines how we collect, use, store, and protect user information.

Personal Information Collection

We may collect personal information from you when you register for an account or interact with our platform. This may include:

• Contact details (name, email address, phone number)
• Login credentials (username, password)
• Device information (IP address, browser type, device model)

Account Registration Information

When creating an account, we require certain personal and registration data from you to verify your identity and provide a secure platform experience. This may include:

• Username
• Password
• Email address
• Security questions

Device and Browser Information

To enhance our users' experience and improve the functionality of our platform, we collect information about the devices and browsers used to access 1win. This may include:

• Device type (desktop, mobile, tablet)
• Operating system version
• Browser type and version
• Language settings

Usage Analytics and Behavioural Data

To better understand how users interact with our platform and enhance their experience, we collect analytics data on user behaviour and interactions. This includes but is not limited to:

• Login history
• Game play or betting patterns
• Time spent interacting with the platform
• Device usage metrics (e.g., battery life)

Cookies and Tracking Technologies

Our website uses cookies to personalise content and monitor user activity, enhance the user experience by making it more interactive. Cookies are small files stored on your device's hard drive that can store information such as:

• User preferences (language settings)
• Login credentials
• Platform usage patterns

These cookies do not collect or use any sensitive information and do not compromise security.

Communication Preferences

We may send you communications via email, push notifications, or SMS regarding updates to our services, promotional offers, new features, or account-related matters. You have the right to opt-out of receiving these communications at any time by adjusting your communication preferences in your account settings.

Data Storage and Retention

Personal data collected from users is stored securely on servers located within the European Economic Area (EEA). We retain user information as long as necessary for providing services, maintaining platform functionality or complying with applicable laws. Once this purpose has been fulfilled, we will either anonymise the data or delete it in accordance with our Data Retention Policy.

Security and Account Protection

We maintain robust security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our servers are secured using industry-standard encryption protocols (HTTPS).

Additionally, you can securely manage account settings by enabling two-factor authentication (2FA) to secure login credentials.

User Rights Regarding Personal Data

Under applicable laws and regulations, users have the right:

• To request access to their personal data held by us
• To correct any inaccuracies in their stored information
• To delete their account, including all associated user data

You can initiate these requests through your account settings or contact our support team.

Compliance with Applicable Privacy Regulations

We comply fully with relevant laws and regulations that govern data protection, privacy standards. Our compliance efforts are continually enhanced as new laws evolve to better safeguard users' rights.

This document is subject to change in response to changes in applicable law, technological advancements, or updates to our platform's features and services.

Thank you for your trust!